How You Should Go About Conducting DNS Troubleshooting for Your Sites
Domain Name System is DNS in short. The internet uses it to convert alphabetic names to IP addresses. Your internet service providers use this address to connect to your website. A website address can be accessed worldwide by 13 root serves. The root servers include but are not limited to Internet Assigned Number Authority (IANA) and Internet Corporation for Assigned Names and Numbers(ICANN).
For most part, DNS settings should work fine and not have a problem. Some issues with your DNS however need to be resolved sometimes. Should this happen, you need an effective troubleshooting strategy.
Issues with your DNS can lead to significant down time for your website. You can in turn lose a lot of traffic and revenue from this site. There are some things you need to know about DNS issues and solutions and they are briefly highlighted below.
DNS issues are mostly between you, your registrar and your host. Since you know that the issue can only originate from these three sources, you can be ready to check between the three points where the issue is coming from. This makes DNS troubleshooting quite easy.
Anytime you get a notification that you DNS server is not responding, it is important to know that you have a DNS server issue. Although the message may not be helpful to let you know where the problem lies, you can always first check between your registrar, you host or if the problem lies with you. Your device and ISP could also be the problem.
The issue can also be caused by problems with the nameservers. Many sites use third part DNS service to increase load time. DNS downtime can also be caused by such hosts.
When you are not sure where the problem lies, you can go online to identify the error. You will want to go and open DNS cache check. Identifying the error online will help you query the problem worldwide and provide a report.
When you are sure that the problem is not with your modem computer router or ISP you can identify other options. When you rule out, these paths, you then confirm it is a DNS error. When you are sure, you can start DNS troubleshooting.
Ensure that your names have been put correctly if you have recently changed nameservers. it is important to double check the names if you have switched to third party services like cloudfare. If you have changed hosting services or registrars, ensure you check the information of your name.
Make sure that your IP address is also correct. From your DNS, you can be able to tell if your IP addresses match. Contact your host plan provider if there is a mismatch.
Sometimes, your problem may not be a DNS problem and you need to rule out other downtime problems before you confirm it is DNS. You cannot do much if there is a problem with your host server. Simply waiting for connection to go back online is all you can do.